Frequently Asked Questions
Who is eligible for the ECO4 grant?
Homeowners and tenants in certain income bands or receiving certain benefits may qualify. Our team can check eligibility after you fill out a short online form.
What services do you offer under the grant scheme?
We offer free boiler replacements, air-source heat pumps, free insulation for eligible homes, and first-time central heating installations.
Is there any cost to me if I qualify?
No. If you qualify under the scheme, the service and installation are provided without cost, subject to the terms of the grant.
How long does the application and installation process take?
The eligibility check is quick (often same day), once approved installation typically happens within a few weeks depending on availability.
Do I need to prepare anything before the installers arrive?
Yes â weâll guide you. Generally ensure clear access to the area, remove any personal items around the boiler/insulation zone, and make sure someone is home or available.
What parts of my home can be insulated under the grant?
It depends on the specific scheme eligibility, but commonly loft insulation, cavity-wall insulation, and sometimes solidâwall insulation.
Will the new boiler/heat pump reduce my energy bills?
Yes â upgrading to an efficient system reduces wastage and improves performance, so you should see lower bills and better comfort.
Are there any hidden fees or maintenance costs?
No hidden fees for the grant service itself. Regular maintenance is recommended (as with any heating system) and might be at ownerâs cost after warranty.
What happens if I move house shortly after installation?
The grant and equipment remain with the property. Inform us of the move so we update our records and ensure warranty/servicing continues smoothly.
How do I apply/check my eligibility?
Simply fill out our online application form, or call us at +44 7414 275025 / email us at info@homeheatinginsulation.co.uk . Weâll guide you through the process free of charge.